This is perhaps the most difficult time to work as a manager, with staff working remotely, ever changing laws and guidelines making our working lives even more complex. Furthermore, for those currently unemployed or looking to progress in their career the current employment crisis has created an even more competitive market in which to get a job. Qualifications like this can really accelerate your CV. This course is for anyone working in, or hoping to work in, supervisory and management roles in their industry.

This Institute of Leadership and Management Level 2 course is designed to help you boost your performance as a team member and help you make the transition from working in a team to leading a team. This course is ideal if you have recently been promoted into your first supervisory/managerial job role. If you are already a practising team leader, it will help you be more effective and confident in your role. 

Residential and Online

Date and Times 

7th May 2021 – 18th July 2021

At college, residential:

7th – 9th May (4 days, 3 nights)

5th – 7th June (3 days, 2 nights)

18th – 20th June (3 days, 2 nights)

5th – 7th July (3 days, 2 nights)

16th - 18th July (3 days, 2 nights)


24th May

21st June

28th June

12th July

19th July

Level Level 2
Awarding Body  Institute of Leadership and Management 
Learning Outcomes
  • How to lead a team effectively
  • How to motivate a team
  • Managing performance and how to conduct difficult conversations
  • Leadership tools to help the student's self-development and progression in their job role
Benefits to Employers
  • Team leaders with the skills and knowledge needed to lead a team well
  • Staff who are confident and capable of managing people and relationships
  • Improved communication within teams
  • Team leaders who are keen to develop their skills further
Entry Requirements

A certificate of Level 1 English is to be provided on application or if you are unable to produce a certificate, you can take an entry test to have your level of English assessed.

You must have a computer and internet access at home along with a microphone and a camera installed.

This course is funded by the West Midlands Combined Authority and is available to people living in a range of locations within the West Midlands.  To find out about eligibility contact the Admissions team on 0121 472 0116 or email [email protected] 


Students will be able to progress to other Fircroft College courses including:

Level 3 Certificate in Leadership and Management

Level 2 Certificate in the Principles of Business and Administration


Full certificates at level 2 or below cost from £0-£150 depending on your income