Good communication is essential to our every-day interactions with others both at home and in the workplace. Improving our listening skills actively supports harmonious relationships with others, enhances our credibility and reduces the chances of conflict and stress caused by misunderstanding. We all want to be understood and by improving our communication and listening skills we ensure that not only do we better understand others but they understand us.

If you need to give a presentation, speak up in courses or meetings or support others, then this course will give you the necessary skills to do so with confidence.

You will explore:

  • Types of communication- verbal/nonverbal - and their effectiveness.
  • Barriers to good communication and the impact on interpersonal relationships.
  • The role and process of Active Listening 
  • The key elements of effective communication and how to apply them in everyday life


1st July 2022 - 3rd July 2022



3 day (2 night) residential courses cost from £0 - £50 depending on your income.


Level 1 

Entry Requirments 

You must be working at a level 1 in literacy and in employment or looking to gain employment.


This course will help develop life-long skills which will help you take control of and manage your life more effectively.

You may also benefit from some of our other courses in areas such as: