Part-time residential at the college; online and independent learning

Are you a new or aspiring team leader/manager? Do you need to develop the confidence to become more effective and confident in your role? If your answer is "yes" this qualification is exactly what you need! Develop key management and leadership skills with this internationally recognised qualification. The ILM L2 Certificate uses your own work-based context and experience as the basis for exploring the key issues new managers and supervisors face. All learning is practical so that immediate benefits are transferred to your organisation. Does this sound like something you could benefit from? if it does, apply now and take that first step to becoming an outstanding 21st Century leader and manager.


Dates to be decided - to register your interest fill in the form below:

register your interest

Split into 3 residential stays of 3 days and 2 nights 


3 days online spread out over the duration of the course


Full certificates at level 2 or below cost from £0-£100 depending on your income


Level 2 

Awarding Body: An Institute of Leadership and Management qualification accredited by City & Guilds

Who is this course for?

This Institute of Leadership and Management Level 2 course is designed to help you boost your performance as a team member and help you make the transition from working in a team to leading a team. This course is ideal if you have recently been promoted into your first supervisory/managerial job role. If you are already a practising team leader, it will help you be more effective and confident in your role. 

Entry Requirements 

  • A certificate of Level 1 English is to be provided on application or if you are unable to produce a certificate, you can take an entry test to have your level of English assessed.
  • You must have a computer and internet access at home along with a microphone and a camera installed. This course is blended meaning a combination of Residential and online learning.

This course is funded by the West Midlands Combined Authority and is available to people living in a range of locations within the West Midlands. To find out about eligibility contact the Admissions team on 0121 472 0116 or email [email protected]

Learning Objectives 

You will develop practical leadership and management knowledge and skills across the following disciplines:

    • Managing Yourself: Covering knowing how to use effective personal time management to achieve team goals and how to manage own stress
    • Developing the Work Team: Covering understanding the nature of teams and the advantages and disadvantages of tea working.
    • Leading your Work Team: Covering understanding the difference between leadership and management; Understanding a range of leadership styles, their benefits and potential impact on individuals and performance
    • Planning and monitoring Work
    • Improving the performance of the team
    • Understanding conflict Management
    • Understanding change in the workplace
    • Understanding discipline in the workplace
    • Induction and coaching in the workplace - covering; understanding how to integrate new members in the team and how to coach individuals in the team
    • Understanding negotiating and networking in the workplace: Covering how to influence and negotiate with others to achieve objectives and understand the value of networking


    This course will help develop professional life and work skills to improve your effectiveness.

    You may also benefit from other courses in areas such as:

    • Confidence and Assertiveness
    • Introduction to Mentoring