Part-time residential; online and independent study

Are you currently supervising or managing others and want to improve your effectiveness? Or perhaps you are looking to move into management and want to make sure you are ready? Then this highly sought-after course is perfect for developing essential management skills in order to lead, organise, inspire and motivate your team. Enrol now for the Institute of Leadership and Management qualification and take your career to the next level.

Every business has felt the effects of COVID-19 this year and strong management has been integral in helping organisations get through these challenging times. This qualification is ideal if you have management responsibilities but have had no, or little, formal training, and you are serious about developing your abilities. Qualifications like this can really accelerate your CV.

You might be interested in first applying for our ILM Leadership and Management Level 2 course in September 2021 - click here for details


4th February 2022 - 29th April 2022

Residential Dates 

This includes 3 residential stays of 3 days and 2 nights

4th February 2022 - 6th February 2022

11th March 2022 - 13th March 2022

8th April 2022 - 10th April 2022

Online Dates

18th February 2022

4th March 2022

25th March 2022

29th March 2022



Full certificates at level 3 or above cost from £0-£150 depending on your income


Level 3 

Awarding Body 

Institute of Leadership and Management  

Who is this course for?

This course is particularly suited to practising team leaders seeking to move up to the next level of management and for managers who need to lead people through organisational change, budget cuts or other pressures. This course is for anyone who is currently in a job, or who is hoping to progress into a job, that has middle management responsibilities.

Entry Requirements 

  • A certificate of Level 1 English is to be provided on application or if you are unable to produce a certificate, you can take an entry test to have your level of English assessed.
  • You must have a computer and internet access at home along with a microphone and camera installed.

This course is funded by the West Midlands Combined Authority and is available to people living in a range of locations within the West Midlands. To find out about eligibility contact the Admissions team on 0121 472 0116 or email [email protected]

Learning Outcomes 

You will develop practical leadership and management knowledge and skills across the following disciplines:

Project Management 

  • The purpose of this unit is to develop knowledge and understanding of managing workplace projects. The task requires you to manage a simple workplace project and to understand the costs and benefits resulting from the project.

Giving Briefings and Making Decisions 

  • This unit is to develop your skills in giving presentations and briefings. The task requires you to plan and deliver a briefing or presentation on a management topic of your choice, evaluate the effectiveness of your presentation and use the feedback gathered to identify areas for improvement. It is recommended that you follow the stages in the process as set out below.

Diversity in the Workplace 

  • This task is to enable you to develop an understanding of managing diversity and acting ethically in the workplace as required by a practising or potential team leader.

Understanding how to lead effective meetings 

  • The purpose of this unit is to develop knowledge and understanding of how effectiveness in leading meetings can be increased by good planning, preparation, and the use of meeting management techniques

Understanding Mental Health in the Workplace 

  • To develop knowledge and understanding of mental health issues in the workplace, as required by a practising or potential first-line manager.

Understanding negotiation and networking in the Workplace

  • To develop knowledge and understanding of negotiation in the workplace as required by a practising or potential first-line manager.

Understanding how to manage remote workers 

  • The purpose of this unit is to develop the knowledge and skills required to manage a workforce that is working, for at least part of the time, from more flexible locations, with more flexible hours of work, greater autonomy over planning and managing their own workload and using information technology to support those methods of working. The task requires you to understand the nature of remote working and to demonstrate how you would modify your management skills to suit remote working methods.

Understanding Performance Management 

  • The purpose of this unit is to enable you to understand the value of performance management techniques and how to apply them in a fair and objective manner. The task requires you to explain the value of performance assessment, to appropriately identify at least two ways to ensure fair and objective formal assessment giving an explanation of how to set correct SMART objectives, how to set performance standards and how to measure performance against agreed standards for a team member.


    This course will help develop professional life and work skills to improve your effectiveness.

    You may also benefit from some of our other courses in areas such as:

    • Confidence and Assertiveness
    • Introduction to Mentoring Skills
    • Introduction to Coaching Skills
    • Our ILM Level 4 Leadership and Management course starting in May 2022


    About your tutors 

    Mandy Gutsell 

    Mandy Gutsell has 30 years of experience of delivering a range of courses in Colleges, Community settings (Voluntary/Charities) and the Public Sector. She has managed her own business for the last 20 years offering Coaching, Therapy, Supervision and Training. Mandy is also a Qualified Mental Health First Aider and an MHFA England Instructor member. Mandy’s personal philosophy in all her work encompasses the following; “The thoughts we have in our minds influence what comes out in our actions and words, creating the lives we live.” She supports people from a belief that everyone has the capacity to change no matter what their background. She aspires to accept everyone she works with for who they are with unconditional regard and believes that everyone deserves a chance.

    Carol Hartman

    Carol is an experienced Learning and Development professional, team and events manager with twenty plus years, experience in the Private, Public and Not for Profit sectors. She has experience running her own consultancy, working with industry and grassroots leaders for organisational development. She is passionate about supporting others to fulfil their potential and excel beyond self-imposed or external limits. She currently teaches work, PSD and management skills at the college.