Residential at the college 

This course looks at unpacking what counselling means. This course will develop your skills and allow you to look at your communication skills when talking or supporting others.

If you work with or wish to work to support people you will recognise that there are many barriers to hinder us from fulfilling our potential. Being able to understand and be able to support somebody through change or in a skills area, is a very fulfilling role.  

This course does not give you a qualified counsellor status, this course is looking at your skills and allowing you to identify when you are out of your depth and identify situations when a qualified counsellor is required and show you how to work with your client to access this support. It may also be a good introduction if you are considering becoming a counsellor in the future and want to understand more of what it may entail


19th January 2022 - 21st January 2022 (3 Days - 2 Nights)


4th March 2022 - 6th March 2022 (3 Days - 2 Nights)


30th May 2022 - 1st June 2022 (3 Days - 2 Nights) 



Level 2


3 day (2 night) residential courses cost from £0 - £50 depending on your income

Entry Requirements 

You must be working at a level 1 or above in literacy.

Who is this course for?

This course aims to offer people without formal qualifications the opportunity to learn new skills and gain qualifications, helping you to get on in life and in work. The course may be ideal for students who already have some experience in a volunteering/support capacity or students who have either completed learning in other areas at Fircroft and are looking to progress into this type of work.  Students who have completed a number of Personal and Social Development programmes would have gained a good foundation in the emotional wellbeing that underpins these courses. This is particularly if they are considering Counselling as a vocational route for the future.

Learning Outcomes

By the end of the course you should be able to:

  • Describe the difference between active listening skills and counselling skills.
  • Understand the non-directive nature of counselling skills.
  • Know how to recognise your own emotions.
  • Know how to use non-verbal communication.
  • Understand the role of the theory that underpins the counselling process.
  • Understand professional boundaries in counselling practice.


This course will help develop effective work skills for professional growth and the development of self and others.

You may also benefit from some of our other courses in areas such as:

  • Confidence and Assertiveness
  • Understanding Human Behaviour
  • Health and Wellbeing
  • Self Awareness
  • ILM Level 2 Leadership and Management