Our Courses Find Courses Introduction to Counselling This course looks at what counselling means. We will develop your communication and listening skills when talking with or supporting others within a work or volunteering environment. Download Full Course Details Course Dates New dates to be announced soon Course Times Classes begin at 4pm on the first day of your course and end at around 3pm on the final day. Please arrive on campus at 3pm on your first day to check in. Course Level Entry/Level 1 Course Length 3 Days Residential Course Area Skills for Volunteering and Work Course Fees View Fees Section Planning Your Learning Choosing the right course will help you get the most out of studying at Fircroft College. We offer one-to-one information, advice and guidance (IAG) to help you plan a personal programme of learning. We will look at what aims and goals you may have, your previous qualifications and experience, and what you want to achieve by studying at Fircroft. We will then plan a suitable programme of learning with you. To find out more about how we can help you choose the right course for you, download our fact sheet here. To book an Information Advice and Guidance (IAG) meeting you can contact our admissions office on 0121 472 0116, or come to one of our drop-in sessions, every Monday from 2pm – 4pm.