Our Courses Find Courses Issues of Identity This course will give you an insight into individualised care planning. You will consider the values, needs and diversity of different service users. It also looks at the role played by care workers and agencies in supporting those affected by mental health issues. Download Full Course Details Course Dates 1-3 Apr (Mon-Wed) Apply Now Or Download an Application Form Course Times Classes begin at 4pm on the first day of your course and end at around 3pm on the final day. Please arrive on campus at 3pm on your first day to check in. Course Level Level 2 Course Length 3 Days Residential Course Area Skills for Volunteering and Work Course Fees View Fees Section Planning Your Learning Choosing the right course will help you get the most out of studying at Fircroft College. We offer one-to-one information, advice and guidance (IAG) to help you plan a personal programme of learning. We will look at what aims and goals you may have, your previous qualifications and experience, and what you want to achieve by studying at Fircroft. We will then plan a suitable programme of learning with you. To find out more about how we can help you choose the right course for you, download our fact sheet here. To book an Information Advice and Guidance (IAG) meeting you can contact our admissions office on 0121 472 0116, or come to one of our drop-in sessions, every Monday from 2pm – 4pm.