Learner Welfare Officer

Scale 3, currently £21,389 to £23,267 per annum

37.5 hours per week to be worked flexibly and to include evening and weekend hours

Fircroft is a residential college occupying a former Cadbury family home, set in six acres of beautiful grounds in Selly Oak, Birmingham. We were originally founded to provide educational opportunities for some of the most disadvantaged and excluded members of society. One hundred years on from the birth of Fircroft College, its mission of ‘social justice’ is more relevant than ever. Fircroft is a thriving and ambitious College, our values are embedded throughout the organisation and we are consistently nominated for sector and professional awards as an employer.

We are looking to appoint a Welfare Officer to support our learners to progress within the college and to manage behaviour appropriately.

The key purpose of this role is to resolve any learner welfare matters relating to Safeguarding, Prevent, acceptable behaviour and fitness to study. The successful person would also be required to provide advice and guidance on student funding and be an impartial and confidential contact point for staff and students on matters of equality, diversity and inclusion.

To be considered for this role, you must have experience of supporting learners with pastoral, welfare and safeguarding concerns in an education environment. You must also have proven experience of dealing with a diverse range of people with different requirements and a good understanding of the Equality Act 2010, Safeguarding & Prevent Legislation.

You must be able to deal effectively with difficult situations and have an outcomes-focused approach to behaviour management.

Benefits at Fircroft include free parking, generous annual leave, generous pension scheme, health cash plan, NUS discount card with 10% off some supermarkets, a unique and friendly working environment, 6 acres of beautiful grounds and a passion for education, social justice, sustainability and community improvement.

Job Description 

If you meet the criteria above and would like to apply for this role please e-mail [email protected] your completed application form. 

Application Form

Closing date for this post is: 16th October 2020

Interviews to take place w/c 1st November 2020

This College is committed to equality of opportunity, safeguarding and promoting the welfare of disadvantaged adults, and expects all staff to share this commitment.

We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.