Learning Support & Engagement Manager

 Scale 5 - £26,944 to £29,434 per annum

37.5 hours per week, to be worked flexibly and include evenings and weekends

Fircroft is a residential college occupying a former Cadbury family home, set in six acres of beautiful grounds in Selly Oak, Birmingham. We were originally founded to provide educational opportunities for some of the most disadvantaged and excluded members of society. One hundred years on from the birth of Fircroft College, its mission of ‘social justice’ is more relevant than ever. Fircroft is a thriving and ambitious College, our values are embedded throughout the organisation and we are consistently nominated for sector and professional awards as an employer.

We are looking to appoint a Student Engagement Manager to lead our student support team and improve levels of support available to learners at the college.

The key purpose of the role is to lead and manage progressive and inclusive student support and engagement service shaped by student feedback.

The successful person will need to create a culture where all student voices are empowered, listened too, acted on appropriately and matter in the college; a culture of empowerment and improvement which is student centred and personal, allowing students to become as independent as possible in their learning.

Other key areas include developing processes to accurately report learning support provided to maximise the learning support claim and to manage the collection of high-quality data/record keeping capture, recording and evaluating support needs and the effectiveness of the support provided.

To be considered for this role you must have experience of dealing with a diverse range of people with different requirements, knowledge and experience of supporting a range of learning needs and difficulties and experience of successfully implementing a range of learning support strategies.

You must have a good understanding of equality, diversity and inclusion, must have led on student voice projects and have a management qualification at level 4 or above.

The right person will be someone who enjoys working at a fast pace with a variety of different tasks, who is self-managed with a strong work ethic, who has a positive outlook and a ‘can do’ attitude.

Benefits at Fircroft include free parking, generous annual leave, generous pension scheme, health cash plan, NUS discount card with 10% off at some supermarkets, a unique and friendly working environment, 6 acres of beautiful grounds and a passion for education, social justice, sustainability and community improvement.

Job Description 

If you meet the criteria above and would like to apply for this role please e-mail [email protected] your completed application form.

Application Form 

Closing date for this post is: 16th October 2020

Interviews to take place w/c 1st November 2020

This College is committed to equality of opportunity, safeguarding and promoting the welfare of disadvantaged adults, and expects all staff to share this commitment.

We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.