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This is a blended learning course - part-time residential at the college (3 days, 2 nights each week) as well as online learning and independent study

Social Media has become a huge part of our lives. The way we communicate with our family, friends and work colleagues has changed massively over the recent years.

This Level 2 course is designed to give you an understanding of working collaboratively and how to get the most of each social media platform.

The qualification will also provide learning across a wide range of subjects that include a variety of software applications, setup and optimising computer systems and general use ICT through specific units in software, communication and user fundamentals that also map to Functional Skills ICT.

The qualification is for individuals looking to improve their use of information and communication technology.


Full certificates at level 2 or below cost from £0-£100 depending on your income

Entry Requirments 

  • You must have already achieved or working at a Level 1 in IT.
  • All applicants will undergo an initial assessment in literacy and numeracy.
  • Places will be offered following a satisfactory interview.
  • Applicants will be expected to demonstrate enthusiasm and commitment to the chosen subject area
  • Receive and retain information
  • Produce written material and contribute to discussions to get the most out of this learning experience


Level 2 

Learning Outcomes 

The ITQ level 2 in social media is broken down into 5 modules:

 Video Software

  1. Improving Productivity
  2. Using the Internet
  3. Using Collaborative Software
  4. IT Security

 Video Software

This is the ability to use a software application designed to record and edit video sequences. On completion of this unit, a candidate should be able to use a range of basic video software tools and techniques appropriately to record and edit straightforward or routine video sequences.

Improving Productivity Using IT

This is the ability to plan, evaluate and improve procedures involving the use of IT tools and systems to improve the productivity and efficiency of tasks and activities. 

Using the Internet

This is the ability to set up and use appropriate connection methods to access the Internet; make the best use of browser software tools and techniques to search for, retrieve and exchange information using a browser or public search engine, and work safely and securely online. 

 Using Collaborative Technologies

This is the ability to use IT tools and devices for collaborative working and communications, such as web or video conferencing, instant messaging/chat, online phone and video calls; online forums, social networking sites, wikis and other centralised depositories for documents, blogging, RSS and data feeds, bulk SMS or online work management tools.

IT Security

This unit will provide you the information on keeping your files and data safe and secure. Exploring different types of threat to a computer system and how to minimise the risk of getting a virus or hacked.

On successful completion of this course you will be able to:

  • Have a strong understanding of different social media platforms.
  • Be able to utilise each social media platform and use to its full potential.
  • Be up to date with current IT collaborative technology and the benefits of working this way.
  • Achieve a recognised level 2 IT certificate from City & Guilds


Once you have completed the course you will be able to progress onto the level 3 ITQ in social Media.

You will also have the option of seeking employment in IT job roles such as

  • Digital Marketing
  • Social Media Management
  • IT Administrator
  • Marketing