This course is for middle managers who are ready to progress further. It will help you to solve complex problems and use your role to develop the culture of your organisation. You will consolidate your management skills and experience, develop the capabilities and personal awareness you need to be a leader and accredit your experience with a nationally recognised qualification.


13th May 2021 – 15th July 2021

1 day (Thursday) every 2 weeks at college plus online and independent study

13th May

27th May

10th June

24th June

8th July


Level 4

Awarding Body 

Institute of Leadership and Management 

Learning Outcomes

This course will show you how to:

  • Understand how your role enables your organisation to achieve its goals
  • Analyse the place of your organisation in the wider environment
  • Evaluate the culture and values of your organisation
  • Use decision making techniques to solve a complex problem in your workplace
  • Plan, monitor and review your solution with other stakeholder
  • Develop effective communication and interpersonal skills
  • Produce a personal development plan to continue improving your performance as a manager 

Entry Requirements 

  • Your English must be good enough to write detailed reports and plans. You can demonstrate this on your application by showing you have an English qualification at L2 or have achieved other qualifications at Level 3 or above. Or you can take Fircroft’s initial assessment.
  • You need to be an experienced manager who has been responsible for a particular area of the business. For the assignments you need to write in detail about a real organisation so you need to be working there in a paid or voluntary capacity, or have worked there in the recent past.
  • You will need a computer and internet access at home along with a microphone, speakers and a camera installed.
  • This course is funded by the West Midlands Combined Authority and is available to people living in a range of locations within the West Midlands. To find out about eligibility contact the Admissions team on 0121 472 0116 or email [email protected] 


Following the completion of this certificate, you could apply for an ILM Level 5 qualification in Leadership and Management, or use this qualification for career advancement in your chosen industry sector. 


The whole course could cost between £0-£150 depending on your income.