Residential at the college 

Conflict is inevitable. You cannot always agree with everything other people say and do and, in some instances, you may need to challenge others on behalf of yourself or as an advocate for someone else. Bullying, by its very nature, creates conflict, however, many people tend to avoid conflict because it can be unpleasant, stressful and is usually perceived negatively. Most of us are familiar with bullying at school, however, bullying affects many people from all walks of life and can take place anywhere. Perhaps you are in a relationship, job or social circle where bullying takes place and need to learn how to respond effectively to protect yourself and others. Or perhaps you just want to understand others better. Either way, this course is a great introduction to the challenges and effective responses for dealing with these issues.


28th February 2022 - 2nd March 2022



3 day (2 night) residential courses cost from £0 - £50 depending on your income


Level 2 

Entry requirements 

You must e working at Level 1 in literacy and in employment or aiming to gain employment.

Learning Outcomes

You will explore:

  • Possible causes of conflict as well as the various forms it can take
  • Bullying and harassment: what they are, how they work and the  impact on others
  • Stages in the development of conflict
  • How to respond effectively to situations of bullying to resolve conflict and improve interactions with others


This course will help you to develop life-long skills which will help you take control of and manage your life more effectively.

You may also benefit from some of our other courses in areas such as:

  • Coping with Stress
  • Coping with Anxiety
  • Confidence and Assertiveness
  • Communication and Listening Skills