This course will explore your relationship between different types of anger as well as recognising how to express your anger assertively and appropriately

Fees
This course could be FREE to you. Take a look at our fees page here
Level
Level 1
Please note:
We understand that you may have recently experienced some of the topics covered in this course, which could potentially affect your readiness to engage with certain subject matter. Because your well-being is of the utmost importance to us we would like to stress that this training course is not designed for personal therapy. To help you identify if you are ready for this course at this time, we will contact you for an informal chat before the course, to ensure that you are fully aware of the course content and to assess your suitability for the programme.
“Is society getting angrier or are we less able to handle our anger?”.
This is a question that will be explored during this course in which you will examine what triggers anger and how well we have been conditioned to deal with it, or not. Anger itself is a natural emotion but it is the effect it has on ourselves and others that can create concern. We will also consider if women expressing anger is perceived any differently to men expressing anger. COVID and the many changes this has brought may have impacted on your ability to deal with your emotions including anger. Anger may also be connected to a lower frustration tolerance level, fear, loss and insecurity on many levels. Greater self-awareness will enable insights into better ways of expressing anger.
By the end of the course you should be able to:
- Understand the difference between passive, aggressive, indirect and assertive anger
- Understand why anger is often a difficult emotion to deal with assertively
- Understand the skills involved in dealing with other people’s anger
- Understand what emotions lie beneath the feeling of anger
- Recognise areas for personal improvement in dealing with anger
Entry Requirements
You must be working at Entry-Level 3 or above in literacy
Careers and Progression
As a learner, you’ll have access to a range of careers support to help you plan your next steps and feel more confident about your future.
This includes:
- Online access to our Careers and Progression Hub through our website – from September 2026
- A printed and online Careers and Progression Resource Pack, including information and guidance on:
- different job sectors and career pathways
- searching and applying for jobs
- writing a professional CV
- interview preparation and tips
- Invitations to lunchtime careers workshops on Tuesdays or Fridays – from September 2026
- Career focused enrichment sessions every month
- The opportunity to attend drop-in sessions with our Careers and Progression Coordinator for personalised support, advice, and guidance around your goals and plans
Visit our careers page here.