Skills for Aspiring Support Workers

3 days and 2 nights each week, at the college x 3 residential stays

Wednesday 4th - Friday 20th March 2026

Apply

This course will give you the skills and knowledge needed to support people and will help you to confidently apply for work or volunteering roles with charities.

Fees

This course could be FREE to you. Take a look at our fees page here

Level

Level 2

Dates

Please note: You MUST be able to attend each full session, on all of the dates below:
Residential Dates (3 days and 2 nights)

If you wish to support people in the third or public sector by looking after their wellbeing in their day-to-day lives and offering social, emotional and practical assistance then this course is for you! Designed to provide you with a strong foundation of skills, this pre-employment course develops your awareness and knowledge to help you on your journey to become a support worker.

The course is designed to address the skills gaps that people applying for support worker positions often have, which, in turn will hopefully help you to secure your own role in supporting others.

We are planning to have experts who work in the care and volunteering industry, visiting class to talk to students about the sector and opportunities as well as guest speakers who can talk to you about applying for jobs and volunteering opportunities in the care sector.

By the end of the course you will have developed your knowledge and awareness of:

  • What a support worker and support work is
  • Skills required as a support worker e.g. communication skills, stress management, commitment/motivation, resilience, problem solving/critical thinking, team work, time management 
  • Responsibilities and boundaries
  • Role of the support worker and tools required for support workers – including multi agency/stakeholder working, providing information, advice and guidance, creating a support plan and caseload management including logging and tracking referrals
  • Interview preparation

Delivery

This course is taught by an experienced tutor who will guide you through the learning in a supportive and encouraging way.

Accreditation

If you complete the course successfully you will achieve a Fircroft College Certificate at Level 2.

Progression

Once you have successfully completed this course, you can directly apply for available support worker positions offered by our partner organisations and other voluntary organisations and/or volunteering opportunities enabling you to apply the knowledge you have learnt in a practical setting.

Take a look at our other Working and Volunteering courses here

Entry requirements

You must be working at Level 1 Literacy, or above. A reading and writing assessment will need to be completed to check if you are working at this level, before you are enrolled.