Skills for Aspiring Support Workers

3 days and 2 nights each week, at the college x 3 residential stays

Friday 12th January - Sunday 28th January 2024 (with additional enrolment and progression days)


Wednesday 10th April - Friday 3rd May 2024 (with additional enrolment and progression days)


This course will give you the skills and knowledge needed to support people and will help you to confidently apply for work or volunteering roles with charities.


This course could be FREE to you. Take a look at our fees page here


Level 2

If you wish to support people in the third or public sector by looking after their wellbeing in their day-to-day lives and offering social, emotional and practical assistance then this course is for you! Designed to provide you with a strong foundation of skills, this pre-employment course develops your awareness and knowledge to help you on your journey to become a support worker.

The course is designed to address the skills gaps that people applying for support worker positions often have, which, in turn will hopefully help you to secure your own role in supporting others.

By the end of the course you will have developed your knowledge and awareness of:

  • What a support worker and support work is
  • Skills required as a support worker e.g. communication skills, stress management, commitment/motivation, resilience, problem solving/critical thinking, team work, time management 
  • Responsibilities and boundaries
  • Role of the support worker and tools required for support workers – including multi agency/stakeholder working, providing information, advice and guidance, creating a support plan and caseload management including logging and tracking referrals
  • Interview preparation


This course is taught by an experienced tutor who will guide you through the learning in a supportive and encouraging way.


Enrolment day

Friday 8th December 2023 (one day – non residential)

Residential Dates
  • Friday 12th – Sunday 14th January 2024
  • Friday 19th – Sunday 21st January 2024
  • Friday 26th – Sunday 28th January 2024
Progression Date

Friday 2nd February 2024 (one day – non residential)


If you complete the course successfully you will achieve a Fircroft College Certificate at Level 2.


Once you have successfully completed this course, you can directly apply for available support worker positions offered by our partner organisations and other voluntary organisations and/or volunteering opportunities enabling you to apply the knowledge you have learnt in a practical setting.

Entry requirements

You must be working at Entry-level 3 Literacy, or above. A reading and writing assessment will need to be completed to check if you are working at this level, before you are enrolled.